DHHS is interested in receiving information, recommendations and suggestions regarding the Medicaid system. Please take the opportunity to respond to the Request for Information from Dr. Aldona Wos, Secretary of DHHS and Carol Steckel, Director of the Division of Medical Assistance. This is an opportunity to have input into the system and payment reforms to the Medicaid program.
Letter from the Secretary
To Whom It May Concern:
The North Carolina Department of Health and Human Services (DHHS) is pleased to issue a
Request for Information (RFI) requesting recommendations that will assist the Division of
Medical Assistance in improving the efficiency and effectiveness of our state’s Medicaid
program. As has been widely reported in the news media, the Division has not been managed in
a way to use our resources most efficiently. This has not only resulted in a loss to the taxpayers
through significant budget shortfalls for several years in a row, but also to patients, providers and
other stakeholders in the state’s Medicaid program.
Medicaid Director Carol Steckel and I are committed to transforming the operations of the
Division of Medical Assistance through innovation and reform. We strongly believe that we
must prove to the residents of North Carolina that the program can not only provide high quality
access to health care services to our recipients, but also manage the tax dollars entrusted to us in
a better, more efficient way. We intend to restore trust in the Division and look forward to a
collaborative reform process.
This RFI represents an effort on our part to quickly collect recommendations from any
appropriate entity. We encourage bold recommendations. We also encourage recommendations
that are both comprehensive in nature or address only one area of service such as long-term care.
These recommendations will be evaluated by the Division’s leadership and utilized as a platform
for future discussions regarding innovation and reform of the state’s Medicaid program.
The due date is aggressive, but the importance of our task to the state of North Carolina requires
the utmost urgency and innovative thinking. I encourage each of you to come to the table,
respond to the RFI and be part of the transformation of the Medicaid program in our state.
Aldona Wos, M.D.